Registration & Multi-Property Setup
Getting started is simple and 100% free. You can register your property via our portal by providing your basic details and sales contact information to instantly join our Partner Network. After verifying your email and setting a secure password, you gain access to the main dashboard. If you manage a hotel chain or multiple properties, you can easily create and oversee additional properties directly from the Properties section within the same master account, allowing for centralized multi-property management.
Content & Settings
OpenGDS acts as the central hub for your property's content. After your initial registration, you can navigate to the Properties section to refine your core data. Here you can define crucial settings such as your local tax rules, specific child age categories, check-in and check-out times, and same-day booking cutoffs. Additionally, you can manage your detailed descriptions, amenities, contact details, and upload high-resolution images of your exterior and facilities. Maintaining this data here ensures that all your connected partners receive a perfectly accurate and visually appealing brand presentation.
Accommodations & Room Types
Before partners can sell your inventory, you need to define your physical accommodation types. In the Accommodations section, you can create your specific room types, suites, apartments, or cabins. For each type, you can specify the total number of available units, set the minimum and maximum occupancy, configure extra beds (including child-only options), and upload dedicated images. If you operate without a Channel Manager, you can even set up iCal Synchronization here to automatically keep your availability synced with external calendars. Preparing this in advance allows your connected OTA partners to seamlessly link their rate plans to your physical inventory.
Rate Plans & Partner-Driven Model
A crucial concept to understand is that OpenGDS operates on a Partner-Driven model. As a property, you do not need to manually create specific B2B rate plans or promotional deals in the dashboard. Instead, once a commercial agreement is reached, the OTA or partner is responsible for creating and configuring the rate plans within their own OpenGDS environment. They simply link their custom rate plans to the Accommodations and Supplements you have prepared.
Supplements & Add-ons
Increase your revenue per reservation by pre-loading your property's supplements. In the Supplements module, you can create bookable extras such as breakfast packages, wellness access, parking spots, or bike rentals. By adding clear descriptions, prices, and images to these add-ons, you provide your B2B partners with ready-to-use upsell options that they can easily attach to the rate plans they build for you.
Channel Manager & PMS Connectivity
To ensure your availability and rates are always synced, you can connect your existing tech stack by navigating to Extra > Channel Manager in your dashboard. Depending on your specific Channel Manager or PMS, the required credentials vary. Some systems only require your OpenGDS Property ID, while others require specific keys, tokens, or an auto-generated username and password provided directly on the setup page.
Depending on your provider, you can either set up the entire connection and mapping yourself, or you may need to request their support team to establish the initial link. In all cases, your accommodations and rate plans must be fully mapped before synchronization can begin. Once active, your inventory (ARI) updates are processed automatically, and all incoming reservations are instantly delivered to your system.
You can find more information about this topic in our Integrations Guide.
Depending on your provider, you can either set up the entire connection and mapping yourself, or you may need to request their support team to establish the initial link. In all cases, your accommodations and rate plans must be fully mapped before synchronization can begin. Once active, your inventory (ARI) updates are processed automatically, and all incoming reservations are instantly delivered to your system.
You can find more information about this topic in our Integrations Guide.
The Partner Network
Let new business come directly to you. By navigating to Partner Network > Sales Configuration in your dashboard, you can set up dedicated sales contacts for each property you manage. This lists your property in the global directory, so interested OTAs and travel platforms can easily view your profile and reach out to negotiate a commercial agreement. Once a partner initiates a connection, you will receive an email to confirm the partnership. Upon your approval, your property is automatically added to their account. They can then configure the necessary rate plans and begin distribution.
The Marketplace
You do not have to wait for partners to approach you. You can take an active role in expanding your distribution by visiting the Marketplace. Here, you can browse the profiles of OTAs, tour operators, and niche travel platforms that are actively looking for new properties to add to their portfolio. If you find a partner that aligns with your target audience, you can initiate a connection request directly from their profile.
Status & ARI Dashboard
The Status module gives you a real-time, visual grid of your Availability, Rates, and Inventory (ARI), along with your daily restrictions. While this data is typically updated automatically by your connected Channel Manager or PMS, this dashboard serves as your ultimate control center. You can use it to verify that your system is syncing correctly or inspect detailed logs to review all data changes for specific dates. If you operate without an external Channel Manager, or need to make quick overrides, you can manage your availability manually and perform bulk modifications using the Batch Update tool. Additionally, you can utilize the Availability Audit to ensure your inventory is loaded sufficiently into the future and to quickly identify any synchronization gaps.
Reservations & Exports
Track your success from a centralized overview. The Reservations module allows you to view all incoming bookings from your connected partners in real-time. You can monitor confirmation and payment statuses, filter by specific dates, and easily export the data for your financial administration. Because handling these reservations includes highly sensitive guest data and credit card details, OpenGDS operates within a strictly audited PCI DSS environment. While Two-Factor Authentication (2FA) is optional for general system login, it is strictly mandatory when accessing crucial functions such as data exports and credit card information. Furthermore, you can enforce robust access controls for your hotel staff through granular user permissions. This lets you define exactly who can view, modify, or export reservations, and who can access sensitive payment details. As an added layer of security, you can also require specific device verification and restrict system access solely to whitelisted property IP addresses.
User Groups & Permissions
A User Group is the core organizational unit in OpenGDS, which can be managed by navigating to User Management > User Groups in your dashboard. It allows you to securely organize your properties and manage team access at scale.
Common use cases:
Common use cases:
- Property Clusters: If you manage a hotel chain or multiple locations, you can create separate groups to cluster properties by region, brand, or management company.
- Departmental Access: Create distinct groups to isolate access for different departments (such as Revenue Management, Front Desk, or Finance), ensuring staff only have access to the properties they are responsible for.