Welcome to OpenGDS. These Terms and Conditions govern the agreements concluded between the respective Customer and OpenGDS regarding the use of the Platform. The Platform is provided exclusively to businesses and contracts will only be made with businesses.
Technology Enabler: OpenGDS only acts as a technology enabler by making the connectivity Platform available. OpenGDS does not act as a commercial intermediary, merchant of record, or contracting party in the booking agreements made between travel providers and accommodation providers.
The Accommodation Provider is fully responsible for loading, mapping, and maintaining the accuracy, completeness, and usability of all their data, policies, rates, and real-time availability. OpenGDS shall not be responsible for the verification of any sort of Provider data distributed through the Partner Network, nor for any discrepancies or overbookings resulting from inaccurate data entry.
OpenGDS grants a license for the use of the OpenGDS software and API in accordance with our technical documentation. While automated API connections are the core of our service, you may not use unauthorized data mining scripts, scrape our web interfaces, or intentionally disrupt the networks connected to the Platform.
To ensure the stability of our network for all partners, OpenGDS applies a strict look2book limit on the Core API of 500 requests per reservation. If this limit is exceeded, the following billing formula applies: Number of Core API requests / 500 = minimum number of reservations that will be charged. For example, if 20,000 requests are made resulting in 38 reservations, the user will be billed for 40 reservations.
OpenGDS guarantees a system availability of at least 99.9% per calendar month. In the event of downtime, OpenGDS is automatically notified by advanced monitoring systems to ensure swift resolution. If the availability guarantee is not met within a calendar month, the Customer is entitled to compensation. This compensation will be issued as a service credit calculated as the proportional cost of the downtime in minutes, multiplied by 100, up to a maximum of the total monthly fee for the month in which the guarantee was not met.
For matters outside of the Service Level guarantee, OpenGDS is only liable for direct damage. OpenGDS is never liable for indirect damage, including consequential damage, lost profit, missed savings, and damage due to business interruption. If OpenGDS should be liable for any damage, the liability is strictly limited to the invoice value of the specific month in which the incident occurred, or at most the amount paid out by our liability insurer.
The Accommodation Provider and Partner indemnify OpenGDS against any claims from third parties who suffer damage in connection with the performance of the agreement and the cause of which is attributable to others than OpenGDS.
The laws of the Netherlands apply to this agreement. All disputes that may arise as a result of this agreement or the use of the Platform will be submitted exclusively to the competent courts of the Netherlands.